// PRIVACY POLICY

​Privacy Policy for Rela-Tech
Last Updated: 15 January 2025
 

1. Introduction
Rela-Tech ("we," "us," "our") is dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy describes the types of information we collect, how we use it, how we ensure its protection, and your rights regarding your data when you visit our website https://www.rela-tech.com/. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of our website. We encourage you to review this policy regularly as it may be updated to reflect changes in legal requirements or our services.

2. Information We Collect
We only collect personal information that is necessary for the operation of our website and delivery of services.
 

2.1 Information You Provide to Us

When you use our website, contact us, or interact with our services, you may voluntarily provide:

• Personal Identifiers: Name, email address, phone number

• Business Information: Company name and job title

• Communication Records: Messages sent via contact forms, emails, or customer service inquiries
   

2.2 Information Collected Automatically

When you visit our website, we automatically gather certain data to understand usage patterns and enhance the user experience. This may include:

• Technical Information: IP address, browser type, operating system, device type

• Usage Data: Pages visited, time spent on site, clickstream data, and referring URLs
   

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect data, enhance functionality, and improve website performance. For more details, see the Cookie Policy section below.
 

2.4 Information from Communications

• Communication Records: We retain records of correspondence to improve our services and address customer concerns.

• Subscription Preferences: If you opt into newsletters or marketing communications, we store your preferences.
   

2.5 Information from Third-Party Sources

We may receive information about you from external sources, such as marketing partners or social media platforms, subject to your privacy settings.
 

3. How We Use Your Information
We process your data to fulfill our business obligations, improve user experience, and maintain legal compliance. The purposes include:

• Service Delivery: Providing, maintaining, and improving our website and services

• Customer Support: Responding to inquiries, comments, and customer service requests

• Communication: Sending service updates, marketing communications (with consent), and policy notifications

• Analytics and Improvements: Monitoring and analyzing usage trends to enhance website performance

• Legal Compliance: Fulfilling legal obligations, including fraud prevention and enforcing legal terms

4. Sharing Your Information
We respect your privacy and only share your information as necessary to operate our business or comply with legal obligations.

 

4.1 Service Providers

We may share your information with trusted service providers who assist in operating our website, conducting business, or delivering services to you. These partners are contractually obligated to protect your data.

4.2 Legal Obligations

We may disclose your personal information when required by law, court order, or governmental authority.

 

4.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction.

 

5. Cookie Policy Cookies are small text files stored on your device when you visit our website. They help us improve user experience and analyze website usage.

Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the website

• Performance Cookies: Monitor website performance and identify areas for improvement

• Functionality Cookies: Store user preferences for a more personalized experience

• Analytics Cookies: Track interactions to understand user behavior
   

Managing Cookies

You can control or disable cookies via your browser settings. However, disabling cookies may impact website functionality.

6. Security Measures
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Security practices include:

• Data encryption during transmission

• Secure storage of personal information

• Regular security audits and updates

• Restricted access to sensitive data

Despite these measures, no system is completely secure. We encourage you to exercise caution when sharing personal information online.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Data no longer required is securely deleted or anonymized.

8. Your Rights

You have several rights regarding your personal data, including:

• Access: Request a copy of your personal information

• Correction: Request corrections to inaccurate or incomplete data

• Deletion: Request deletion of your personal data, subject to legal obligations

• Restriction: Request limitations on data processing

• Data Portability: Receive a copy of your data in a portable format

• Objection: Object to data processing based on legitimate interests

• Withdraw Consent: Revoke consent for data processing where applicable

To exercise any of these rights, contact us at info@rela-tech.com.

9. International Data Transfers

If your personal data is transferred outside your country of residence, we ensure adequate data protection measures are in place to comply with legal requirements.

10. Third-Party Content and Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing personal information.

11. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal data from minors. If we learn that we have collected information from a child under 16 without verified parental consent, we will delete it promptly.

 

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The updated policy will be posted on this page with a revised date.

13. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
 

Rela-Tech
Email: info@rela-tech.com